Smith Mountain Lake business is up 20 percent from last year due to new brand, some say
Jill Nance/The News & Advance
Cody Hunt (left) and Craig Cosgrove of Bridgewater Marina get jet skis ready to be rented to customers. The Mariana is offering deals on gas to help bring customers into their rental shop.
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By Ray Reed
Published: June 22, 2008
Smith Mountain Lake’s restaurants, stores and amusement owners say a new brand and TV advertising brought them more traffic than usual for the season’s first big weekend over Memorial Day.
“We had a number of customers say they came here to have dinner ‘because we’ve seen your advertising,’” said Gill Smith, owner of Fallon’s Restaurant on Moneta Road/Virginia 122.
Smith said he ran commercials on Roanoke and Lynchburg stations, using as a tagline the lake-area Chamber of Commerce’s new slogan: “Smith Mountain Lake: It’s closer than you think.”
Smith said he estimates business is up about 20 percent this year. As a “wild guess,” not based on data analysis, he credits some of the increase to the slogan.
“With the price of gas, anything close by is a good thing,” Smith said.
People from Roanoke and the Lynchburg area probably account for much of the new traffic, said Vicki Gardner, executive director of the Smith Mountain Lake Chamber of Commerce.
Too, some of the traffic may be attracted by continuously increasing kinds of recreation available at the lake, from parasailing to drive-in movies.
It’s almost a serendipity that $4 gas had a role in the “It’s closer than you think” brand’s apparent effectiveness, said Linda Nardin, the chamber’s marketing director.
“Its story and message are becoming really more relevant.”
The slogan was chosen in March for ads the chamber was using in its first major venture into TV advertising.
A gallon of gas cost Virginians $3.18 in March, said Windy VanCuren, spokeswoman for AAA MidAtlantic in Richmond. Last week, the state’s average price was $3.98.
Travel during the Memorial Day weekend was 3 percent below the holiday’s 2007 volume statewide, VanCuren said, but more than 800,000 Virginians were on the road nevertheless.
“A lot of people are trying to focus on one-tank trips, and Smith Mountain Lake would fit into that,” VanCuren said, although AAA didn’t have data on specific destinations.
Smith Mountain Lake’s target market for advertising reaches from Charlotte, N.C., to Washington, D.C., using cable TV in the metro areas and network stations in smaller cities, Gardner said.
The chamber was able to finance the new TV campaign largely because the wine festivals it sponsors in September had good weather and high attendance the past two years, Gardner said.
About two dozen wineries participated in the tastings, and several corporate sponsors backed the event.
Other businesses on the lake are venturing into TV advertising and including the “Closer than you think” slogan in their copy, Nardin said.
Roy Enslow of Bridgewater Marina, which rents boats from its dock in the Bridgewater Plaza shopping center, said he noticed more customers over the Memorial Day weekend were from nearby zip codes.
Enslow said he felt the slogan “is definitely having an effect.”
Other businesses near Hales Ford Bridge, including a gift shop, arcade and miniature golf course, said the Memorial Day weekend had “exceeded their expectations” and “much of that they attribute to this campaign,” Gardner said.
The businesses now are waiting eagerly for the July 4 weekend.
“Here at the lake, it’s very important to have a strong summer season,” Gardner said.
She touted the beach at Smith Mountain Lake State Park as a $4-per-person way to spend a day at the lake, and listed a number of other water-based forms of recreation.
It’s now possible to get a restaurant to deliver a barbecue picnic lunch to your group at the beach, Gardner said.
More elaborate outings can extend to waterfront condos, which can rent from $100 to $300 per night, and even weekend houseboat rentals.
People have held family reunions or other get-togethers on houseboats, Gardner said, and that happens “all the time.”
“Yesterday at lunch I met this group of ladies who had rented a house boat. This was their last day, and they were having the time of their life,” Gardner said.
The lake’s 500 miles of shoreline and many coves mean there are “plenty of little places you can go in” with a houseboat, Gardner said.
Forms of recreation continue to sprout at the lake. A parasailing excursion started up in the last two years, and there’s a boat version of the neighborhood ice cream truck, too.
Coming up soon, probably in August, will be a drive-in theater showing first-run movies, said Bob Craig, who plans to operate the Mayberry Drive-in Theater and Diner at Moneta.
One of its features will be digital sound, allowing viewers to tune in the movie’s audio track on their car’s FM radio.
It will be able to accommodate 210 cars, and have playground equipment in a grassy area in front of the 26-foot-high screen, Craig said.
A home-grown hit is on the theater’s agenda in its first few weeks, Craig said. He plans to show “What About Bob?” a movie starring Bill Murray and Richard Dreyfuss, which was filmed mostly at Smith Mountain Lake.
A larger part of his business plan involves a diner, Craig said.
He plans to move a 1950s-style, but modernly built, diner from Chesapeake onto a site on Virginia 608 near the Downtown Moneta development.
The Chesapeake owner sold his site to a drug store, Craig said, and the structure built by Starlight Diners in Florida will be hauled to Moneta in three pieces, Craig said.
When it’s finished, he plans to keep the diner open for three meals per day, plus serving concessions during the movie showings.
The daytime menus, Craig said, will include cheeseburger pizza, Moravian chicken pie, and a movie-themed dish: fried green tomatoes.
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Reader Reactions
Posted by ( AFCEA ) on July 08, 2008 at 4:02 pm
We just returned home from our annual trek to the lake. Our 5th year going. We rented from a local SML property manager. The property we used was awful at best, would not recommend it to anyone. The lake traffic was down big time. Greed is the word that comes to mind, $4.60 for a gallon of fuel. I felt like I was being robbed without a gun! Numerous homes for sale obviously a huge inventory from all the speculators that bought hoping to cash in during the real estate frenzy and crash and burned! And where there is money to be made you�ll find crooks on every corner wanting to help separate it from you. The pontoon we rented was 10 years old and I was paying premium price. I had to return it 3 times before I had one that worked. These marinas have milked the guests of SML for years praying on there wallets and thinking we just fell off the bus yesterday. What happened to the big bucks they made during the hay days? It�s obvious they were not putting it back into buying new equipment. I�ll think twice next year before returning to be fleeced!
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Posted by ( jayare1961 ) on June 24, 2008 at 7:51 am
You’re right. Smith Mountain Lake covers three counties and 500 miles of shoreline. Greed is the “common denominator.“ Politicians and over zealous developers have destroyed the natural goodness that was once SML. Putting a new family-friendly park in Franklin County is a step in the right direction but a little late. Campgrounds , that were once plentiful, are nearly gone. Public lake access is dwindling. Affordable family dining is a thing of the past. It will take more than a slick advertising campaign to repair the damage.
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Posted by ( RU-OK? ) on June 23, 2008 at 6:43 pm
The marina business is a tough business, and its taken for granted. That said, this article is obviously a SML Chamber plant. That’s not necessarily a bad thing, but sometime they forget that there is more to the lake than Hales Ford Bridge.
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Posted by ( jayare1961 ) on June 23, 2008 at 4:15 am
I laughed when I read this headline. I just spent the weekend consoling Lake business owners. Mr. Reed should make a return trip to SML. Marinas are full of unrented boats, restaurants are empty and business owners are worried about the future. Of course, the Memorial Day weekend was good. It always is. It is the weekends between holidays that business owners depend on.
The Chamber is just trying to justify its expensive advertising campaign.
I would advise Mr. Reed to go to the real sources next time and the News Leader stick with covering local news.
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